Licensees must be enrolled with the FBI before they can initiate NICS checks through the FBI’s NICS Operations Center. Licensees who have not received an enrollment package from the FBI should call FBI NICS Customer Service at 1-877-FBI-NICS (324-6427) and ask that an enrollment package be sent to them.

Licensees in states where a state agency is acting as a point of contact for NICS checks should contact the state for enrollment information.