Help Desk

Please contact the ATF Help Desk at 877-875-3723 or helpdesk-ostc@atf.gov for all password issues, account updates, system outages, system errors/defects/problems, and security issues.

U.S. Bomb Data Center (USBDC)

Please contact the USBDC at 256-261-7580 or USBDC@atf.gov for all inquiries related to BATS training/promotion, request for information, investigative support, theft or loss of explosives and explosives tracing.